Ep. 268 Is it comfort or complacency holding you back?


In this week’s episode, Anna considers the difference between being happy in your comfort zone and being uncomfortably complacent.

There’s a lot of talk of getting out of your comfort zone and into your growth zone…

In this week’s episode, we ask…

  • Is it so terrible to enjoy some time in your comfort zone from time to time?
  • What is the difference between being comfortable and being complacent?
  • What is a good first step if we recognise our complacency and want to make a change?

Have a listen to dig into this distinction.

*Resources mentioned during the episode*

1:1 Coaching & Mentoring – If you’re looking for one-to-one support to help you achieve your specific life and business goals, Anna has a limited number of spots for individual coaching and mentoring. onestepoutside.com/coaching

Comfort or complacency

Is it comfort? Or is it complacency that’s keeping you where you are. My name is Anna Lundberg and one of the core concepts of my coaching has always been around the value of challenging yourself to get out of your comfort zone and into your growth zone where you’ll learn and grow and thrive. And yeah, I think there’s an important distinction to be made between your comfort zone, which let’s be honest, is a pretty nice place to be, certainly from time to time, and your comfort zone and your complacency zone, if you will. So that’s not such a nice place to be where you’re feeling stuck. You’re being quite lazy, really, and you’re frustrated and bored. And you don’t want to be there.

You actually want to be somewhere else, but you’re not doing anything about it. And I think that’s a really dangerous place to be in.

So that’s the question we’re asking on today’s episode. Is it comfort or is it complacency that’s keeping you where you are. You’re listening to the reimagining success podcast where we help you design a business and a life that allows you freedom from the nine to five. I’m your host, Anna Lundberg X corporate Good girl, now a business mentor and coach, author mom of two, and I’m here to help you create more freedom, flexibility and fulfillment. Now let’s get started with redefining success outside of the nine to five. Okay, so we’re well into December and the advent calendar is progressing. I think if you have one, you’re opening up all those doors and we’re getting closer and closer to the end of this year. Here we are celebrating Lucia Lucia logon. In Sweden, it’s the 13th of December. It’s when you may have seen pictures. And we were and in fact, I say we because these days, everyone who can do it, it’s not just the one chosen like a beauty pageant as it used to be. But we wear a white dress and candles and a hair and Lucia brings the light as well as some lovely Alyssa cathair, saffron bonds and gingerbread and mulled wine maybe as well, I think that’s pretty nice.

So I think they used to do the students used to sort of head round their teachers house and knock on the door and wake them up and sing, which today seems pretty and odd. And I don’t think our teacher would appreciate that. But it’s a beautiful tradition that we’ll at least enjoy in the privacy of our own home. In the meantime, though, on the podcast, I wanted to talk about one of my favorite topics, which is the comfort zone. And if you are new to the podcast, then bear with me all the way round. Rather, if you’ve heard this many times, then please forgive me, because I’m going to recap, and but my brand name was called one step outside. And this came from the quote, everything you’ve ever wanted is one step outside your comfort zone. And in fact, when I trained and certified as a coach, originally back in 1415, we were encouraged and required, in fact, to develop our own concepts and models and tools and mine were all around growth versus comfort, that was my so called power tool. And it was about moving out of your comfort zone into your growth zone. Now, it might seem quite mundane for those of us who are fans of growth mindset and learning and challenging ourselves and so on. But I think it’s, it’s I know, it is such a powerful concept that I come back to again and again for myself and my clients. And it’s not just a one and done that we get out of our comfort zone. And then Tada, we live our best lives.

And you know, it’s very easy to allow that comfort zone to shrink back around ourselves. And I say this experiencing myself after you know, 10 years of having quit my job 10 years ago, 2013. Soon it will be more than 10 years. And working with myself and and having all those different experiences in the past years, I’ve definitely gone through moments of you know, shrinking back into my comfort zone, stretching it again, and so on. S

o that’s sort of the background of the concept for me. And you know, the value of stepping into your growth zone is the possibilities, the opportunities, the learning, the improvement, the confidence, all those wonderful things that come with growing, right. I think if you’re listening to this podcast, I don’t need to persuade you of those benefits. But what I think is interesting to reflect on and that’s the point of today’s episode is where are you today and if you’re feeling if you have been feeling and maybe thinking that you’re in that comfort zone, it’s really important to reflect on and distinguish between the comfort zone, a zone of comfort, which I think is actually quite positive, and a zone of complacency.

Because if you are and I know I can see a slide in front of me of a webinar I did probably seven or eight years ago with this, you know, if you are really snugly, wildly comfortable, and you love where you are, and you know what, it’s just nice and routine and people respect to you in your job, and it’s safe and stable. And you know, you’re pretty confident there. You’ve got a sense of control. There’s a nice routine and all feels easy, really that word of II He’s, it’s, you know, you can you’re following your habits. And that is sort of freeing up energy to focus on your hobbies, or family, or do other things right? And, and really allowing you to kind of coast and other bits, then that can be quite positive. And I think it’s really important to have those moments and phases in our lives when we can just kind of enjoy.

And while the super ambitious high performers might go, no, no, no, I must achieve and excel all the time and stretch myself, that can be quite stressful. So it’s quite nice to enjoy, you know, to reap what we have sown, right.

So really enjoy the fruits of our labors, lots of edible and farming metaphors there. So if you’re in your comfort zone, and you want to stay there, at least temporarily, I think that’s fine. It’s not for me to give you permission, but I think if I’m going to have an opinion on it, actually, there are lots of advantages to being in that comfort zone. And there are moments in our lives when we want to be there, again, to to actually enjoy what we have created through the challenge and growth of previous seasons. And you know, also to prioritize other things. And just to have that stability and security. Where it gets less comfortable, is if you’re straying into that complacency zone, if you’re feeling stuck. And if you’re not just comfortable, but you’re getting a little bit lazy, you’re bored, you’re stagnating, you’re feeling frustrated, you actually might even be doubting yourself and feeling you know, Oh, am I good enough, simply because you’re not even living up to your potential within you know where you are today. Dare I say mediocrity? What a terrible word and feeling possibly regret. But complacency, it’s a much more and yes, judgy place to be because then it’s you judging yourself, not not anyone else, right? And but it’s, that’s where it’s not so comfortable. That’s where you’re feeling that hang on a second, this is not feeling particularly satisfying for me. You might even be sort of actually drained of energy. Ironically, even though you’re not pushing yourself because you’re not feeling stimulated, you’re not excited. You’re not learning anything. So you don’t have all that wonderful energy over for family and friends and hobbies and everything. You’re just kind of lackluster and just plodding your way through life. I think that’s a really important distinction. So we shouldn’t be Pooh poohing. I don’t think being comfortable, and enjoying, you know, well, and rest.

Having pushed ourselves a lot in the past. And just kind of going with the flow for a bit, dare I say it, yes, coasting, and enjoying that routine and sense of control and confidence where we are. And but it flows into more of that kind of negative tinge of complacency where we’re feeling stuck, and, you know, stagnating and bored and frustrated. And I’m just, I just don’t have the energy to do those things. That’s I think, when it’s getting dangerous, and that’s when we need to reflect on Hang on a second, what’s gone wrong here. Now, by the way, there’s the other end of the zones. So you can if you call it complacency zone, then comfort zone growth zone, there is the panic zone, which I think you know, you might say is kind of exhilarating, and risk taking and ooh, exciting. But I think you may well go too far too soon. And so you can really experience you know, extreme stress and anxiety, complete lack of control, if you suddenly throw caution to the wind and throw yourself out into the world. And really excessive risk danger, over a sense of danger of that saber toothed Tiger coming over the hill or the woolly mammoth or whatever. Well, my aunt told me that they’re, they’re creating a woolly mammoth over in Texas that’s a bit fascinating and concerning, but they get DNA is a wondrous thing. And so overwhelmed and that kind of thing, right? If you go too far, if you let the pendulum swing too far, especially if you’re in its complacency zone, you might be tempted to make these massive decisions that can just push you way, way out into the stratosphere.

And that can be super dangerous and scary. So don’t do that. But the first step, of course, is having the awareness that you don’t want to stay where you are. And I think already that shift will shift your energy it’ll open up your eyes to different possibilities, and it will actually give you a bit of a boost as you kind of are on the alert and you look for things maybe if I can recommend anything it’d be you know, listen to podcasts and go for walks and sign up to things you wouldn’t usually sign up to little things, not like a five year MBA, don’t move country don’t quit your job necessarily. And but really just little things, you know, go to like a two hour workshop or head out and do something you haven’t done in a while, you know, meet friends for something, play, play musical instrument, do a sport, whatever it is just do something and many things if you want to.

That kind of gives you back a bit more of that zest and energy and an inspiration and that will already do wonders, I think to get you out of that kind of really stuck phase.

And I will talk about you know what you can do in terms of actually changing your situation if you want to do that. But I think you will find, you might be surprised to find how those little steps can really make a difference. And in fact, of course, coming around full circle, that is the brand name that I have my business name one step outside. So yes, it can be a big leap. And sometimes we do need to take a big leap, there’s a pivotal moment when we kind of have to decide if we’re all in with a particular plan or not. But most of the time, one step consistently again, and again and again, is going to make a huge difference, it’s far more manageable for you. And you can balance the risk with a reward. I always say the scary and exciting come together. And that’s very true. But it’s important not to push that sort of push that away into the scary anxious panic zone, and really stay in the zone where you’re thriving. So either comfort zone, perhaps go from complacency to comfort and remind yourself as to why you’re enjoying where you are, perhaps that’s enough of a shift for you. Or if you really aren’t, and you just can’t get comfortable anymore. And then maybe it’s to look for that great sound, start getting curious, start understanding what is the change that you’re looking for? What form might that take? And that’s hopefully, the beginning, the first step on an exciting development that will come in 2024 and beyond. So again, I asked you, are you in your comfort zone? Or are you in your complacency zone are those are two very different places, or at least they bring very different implications. Looking forward to hearing what you think of this one, and I’ll see you next week. Bye for now. I’m at that point where you’re asking yourself, Is this really what I want to be doing the rest of my life?

And the answer is a resounding no. But you’re not yet sure what you want to do and says, I get it. I was in your shoes back in 2013. When I took a good hard look at myself and my CV, and up until then I followed that conventional path. Good school, good university. Good job. I was also single while more and more friends around me were settling down with partners and babies. Now fast forward to today and I built a coaching and consulting business. I published two books with more on the way I’ve launched a podcast. But more than that, I’ve been able to travel the world. I’ve made more time for friends and family. And I’ve designed and shaped a location 10 business and a lifestyle that’s 100% tailored to my own personal definition of success. I’ve also moved countries I’ve fallen in love and I’ve had two beautiful little children. So if you want to redefine what success looks like for you, then get in touch to book a call one step outside.com forward slash call one step aside.com forward slash call and I would like to help you do just that.


Let us help you design a business and a life that gives you freedom from the 9 to 5. There are several options for how you can work with us. Choose the programme that’s right for you.

The Outsiders Business Incubator

A year-long business incubator for experienced corporate professionals who want to translate their skills and passions into a profitable and fulfilling business. onestepoutside.com/9to5

The Outsiders Business Accelerator

An ongoing mastermind for service-based business owners, freelancers and online entrepreneurs who are ready to achieve success on their own terms. onestepoutside.com/accelerate

The Outsiders Business Academy

A self-paced course for you to work through in your own time, to learn – and implement – the foundations of building a profitable business that lets you escape the 9 to 5. onestepoutside.com/course

1:1 Coaching & Mentoring

If you’re looking for one-to-one support to help you achieve your specific life and business goals, Anna has a limited number of spots for individual coaching and mentoring. onestepoutside.com/coaching

1:1 Coaching & Mentoring

If you’re looking for one-to-one support to help you achieve your specific life and business goals, Anna has a limited number of spots for individual coaching and mentoring.


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You might also like

“Everything you’ve ever
wanted is one step outside
your comfort zone.”

Book a free consultation

Get on the phone with Anna to discuss your unique goals and situation to determine the best programme for you, so you can start taking action towards creating the business and lifestyle you desire.

Explore a broader definition of success

Download this free assessment to consider what ‘success’ means to you across different areas of your life, evaluate where you are today, and prioritise the right goals to get you to where you want to be.

We will use and protect your data in accordance with our Privacy Policy.

Explore a broader definition of success

Download this free assessment to consider what ‘success’ means to you across different areas of your life, evaluate where you are today, and prioritise the right goals to get you to where you want to be.

We will use and protect your data in accordance with our Privacy Policy.

Download the brochure

Find out more about our flagship mentoring programme for experienced professionals who want to translate their skills and experience into a profitable business that brings them more freedom, flexibility, and fulfilment.

We will use and protect your data in accordance with our Privacy Policy.

Privacy Policy

This privacy policy sets out how One Step Outside uses and protects any information that you give One Step Outside when you use this website (https://onestepoutside.com/).

One Step Outside is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

One Step Outside may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information we collect and why

We only ever collect the information that we need in order to serve you.

Generally, this just means collecting your first name and email address that you enter, for example, when you request a resource, register for a webinar, or submit a message via a contact form.

If you are a paying customer, we also collect your billing information including your last name and your postal address.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We use Gravity Forms to allow you to contact us via the website. We will use the information you submit for the sole purpose of that specific form and will explicitly ask you to provide your consent to allow us to do so.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Advertising and Analytics


We use Google Analytics to track and optimise performance on this site as well as embedding video content from YouTube, and this means that your web browser automatically sends certain information to Google. This includes the URL of the page that you’re visiting and your IP address. Google may also set cookies on your browser or read cookies that are already there. Apps that use Google advertising services also share information with Google, such as the name of the app and a unique identifier for advertising.

Google uses the information shared by sites and apps to deliver our services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse and personalise content and ads that you see on Google and on our partners’ sites and apps. See their Privacy Policy to learn more about how they process data for each of these purposes, and their Advertising page for more about Google ads, how your information is used in the context of advertising and how long Google stores this information.


We use the conversion tracking and custom audiences via the Facebook pixel on our website. This allows user behaviour to be tracked after they have been redirected to our website by clicking on a Facebook ad and enables us to measure the effectiveness of our Facebook ads. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, who may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/.

You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. You can revoke your permission directly on Facebook here: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. For more guidance on opting out you can also consult http://www.aboutads.info/choices.

Who we share your data with

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include a hosting and email provider (Siteground), mailing list provider (GetResponse), and a payment provider (Stripe).

Your information will be shared with these service providers only where necessary to enable us to run our business.

How long we maintain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The main reason for collecting this information is to be able to send you resources, updates and, sometimes, information and products and services, as well as for internal record keeping.

The rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We are committed to ensuring that your information is secure.

Where we have given you (or where you have chosen) a password that lets you access certain parts of our site, you are responsible for keeping this password confidential and we ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to other websites

Our website contains links to other websites. This privacy policy only applies to this website so once you have used these links to leave our site, you should note that we do not have any control over that other website. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our privacy policy

We keep our privacy policy under regular review. Initially created on 18th November 2016, it was last updated on 23rd May 2018 to be compliant with GDPR.

Contact information

If you have any questions or concerns related to your privacy, you can get in touch here >>